Security In Any Storm

Security you can rely on when it matters

The Right Direction

Our project teams can set you on the right direction but leave you room to set your own security roadmap

We Scrutinise, Interpret & Analyse Data

Keeping you informed & protected every step of the way

We Harness Risk To Your Business

Allowing your reputation to keep climbing

We've Been Around Since 1972

Pointer have matured into a specialist security solutions provider with real heritage and history

You're Not Looking For An Off-The-Peg Number

You require a tailor-made solution which will fit your business needs

We're Connected

Pointer are specialists in providing Cyber & Physical security, Networked & Integrated Systems

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Our security senses are trained to be smarter & sharper than average. So will your system.

Eagle Eyed

Our systems see the bigger picture, down to the smallest detail.

Utilities Sector – Water

Pointer Ltd. are a service-orientated business with the ability to deliver both large-scale security projects and a comprehensive service and maintenance programme to the utilities sector. We have made a real splash within the water industry, working on behalf of a number of the major players within the UK market and we boast a dedicated water projects team which has a wealth of experience and all the necessary qualifications to work on CNI / CPNI sites.


Our water sector delivery team is well used to operating in both urban and rural environments. We are just as comfortable working on remote sites such as Water Treatment Works, aqueducts and reservoirs as we are in large depots in major cities.

We have undertaken work for a variety of major water sector clients either as a prime contractor or working on behalf of a Tier One contractor including:

Hatch protection systems

Not only are Pointer specialists in the installation of hatch protection systems we are also specialists in the delivery of service and maintenance contracts for those systems. Working directly for three major UK Water Companies, we provide a high quality protection service, maintaining circa 1000 Sentinor (previously Becatech) Watercress detection systems which include basic and enhanced set ups on site.


Pointer install and service and maintain a variety of technologies at boreholes, kiosks and chemical rooms.

Water treatment plants

Pointer install, service and maintain intruder detection systems at water treatment plants. The technology incorporates a variety of early detection/ warning systems including fence-mounted PIDS, Video Analytics, and laser detection devices which form virtual fencing systems at water treatment plants.


Large integrated systems including Video, Intruder, Audio Challenge, Intercoms and Access Control.

Major multiple site contracts

Pointer have recently worked on an extensive multi-site (47 sites) contract for a water authority (circa £3m) being delivered through a Tier One supplier. This contract involved extensive input from Pointer in terms of detailed design and includes the following technologies:

  • Security Management Systems
  • CCTV
  • Network Video Recorders
  • Intruder Alarm Systems
  • Perimeter Intruder Detection Systems
  • Access Control
  • Hatch Protection Systems

Dedicated Water Team

Our Water team are generally engaged through NEC contracts. The Project team includes Project Managers, Quantity Surveyors, Admin Staff and support staff who are fully conversant with NEC contracts. We operate NEC contracts under various options, but are generally employed  under option A and Option C contracts and have also been contracted to carry out works under professional services contracts providing design and consultancy.  In addition, we operate a document control system (Cab-I-Net) which is administered by a dedicated Document Controller.

Prince 2

Pointer Project Managers are PRINCE2 trained and our preference is to operate our contracts utilising PRINCE2 methodology managing risks to the projects whilst remaining in full control of the project as it evolves at all times.

Framework Agreements

Pointer  framework agreements in place with a number of major UK Water Companies to supply, install, commission and provide service agreements for all types of sites using CCTV, PIDS, ACS and hatch protection systems

Service and Maintenance Contracts

Over the past fifteen years we have built up a strong portfolio of works. From that we have developed a very strong service and maintenance package which focuses on consistent service delivery, measurement through key performance indicators (KPIs) and prioritisation of upgrades and repairs.

Accreditation Achilles UVDB

Pointer are fully accredited for our Environmental, Health and Safety and Quality Management systems by UVDB Verify. The UVDB is a supplier pre-qualification service used to evaluate and monitor suppliers to major organisations, principal contractors and blue chip companies worldwide, many of them in the utilities sector, in which Pointer is particularly strong. The Verify audit is a second level of pre-qualification and now places us in a select group of just 6 security companies who have progressed this far. The Verify accreditation allows us to demonstrate

  • Safety, Health, Environmental and Quality capabilities
  • Ability to undertake and complete projects of high operational risk
  • Marketplace credibility
  • Independent, industry recognised benchmarking
  • Increased business opportunities.