Professional Services

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Pointer's experienced professional services (PS) team works side by side with our clients providing leadership, advice and access to a rich pool of skilled and knowledgeable people.

Our cross sector knowledge and practical experience in both IT and physical security means we can help clients avoid common pitfalls in IP Physical Security by proposing informed and proven solutions. 

Pointer's experienced Professional Services team in IP Physical Security have not only the skills required to perform engineering but also have extensive experience and qualifications in Cisco and Microsoft architectures.

The minimum qualification held is a Cisco Certified Network Associate and all are qualified to degree level. Pointer's experienced PS team look at the IP network as the foundation for any IP physical security project to connect to therefore always assess, design and consult where appropriate on network changes.

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Remote and On-Site Support

Pointer's remote and onsite support gives you access to an experienced and vendor-certified team of IP physical security specialists.

Our remote service enables Pointer's technical specialists to diagnose and fix problems on your systems remotely. If a fault cannot be rectified by remote diagnostics, support contract provides onsite visits by a qualified technical specialist.

Proactive Infrastructure Monitoring Service

The PS team offers a Proactive Infrastructure Monitoring Service with a range of management tools that help detect, diagnose and solve IP Physical Security problems before they occur. This service will closely monitor your IP Physical Security infrastructure in order to track performance, monitor the server's health, and flag potential issues.

Cisco Physical Security

Cisco Physical Security products provide video surveillance, IP cameras, access control, and incident response solutions.

 

Use the power of the network to manage safety and security incidents, reduce response time, simplify operations, and reduce costs.
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