Signalling Upgrade FAQs
BT - Secure Brochure
Q: Why are you offering to change my
A: In order to future proof your system using the latest
technology and to provide the option subject to control panel
compatibility for secure remote access.?
Q: Is my signalling not working or why is there a
requirement to change?
A: Your present signalling is working, however this upgrade
would provide dual path signalling to Pointer, compared to present
single path, giving an alternative means of sending an alarm signal
should one path fail.?
Q: How much will this cost me to change?
A: The upgrade will be carried out completely free of charge
Q: How will this affect my system
A: The operation will remain the same, but the means of
signalling alarms to Pointer would change.
Q: Would this change affect my insurance?
A: We would advise that before a decision is made this proposal
is discussed with your insurance company.
Q: What is the timescale to accept this
A: There has been none set at present, however we would
appreciate a decision as soon as possible so that upgrades can be
Q: If I don't wish/agree to change what will happen to
A: It will continue to operate exactly as it does currently.
Q: If I have any questions not covered by these FAQs,
who should I contact?
A: Either of the Engineering Managers; John Stirling or Sean
McBride on 0141 564 2500