If you have a requirement for a major security or fire system at
your site, talk to us. By opening an honest dialogue with you, we
can reach an understanding of your business and operational
requirements. Through this dialogue, service level agreements will
be put in place to ensure we meet your expectations throughout the
lifetime of the contract.
A Major Project with Pointer doesn't just end with the handover,
we will manage your project from Cradle to Grave, and our service
level agreements include key performance indicators and reporting
on all aspects of account management, including installations,
monitoring, service and maintenance, accounts and billing, and
customer service, ensuring you are aware of the status of your
project at all times.