Pointer's goal is to be successful through offering superior
customer service. And we see this customer service as beginning
with your very first contact with us, which will be your visit from
a Pointer surveyor at which your requirements can be discussed in
detail and acted upon.
We aim to be the partner that you can trust and rely, as well as
one which is professional, committed and innovative.
This is why the open dialogue we enter into prior to the initial
system design is so important. We know that security systems are
often viewed as grudge purchases.
And we know that in these difficult financial times the system
designed for your premises needs to be robust, scalable and
flexible.
|
Here are some reasons you should choose our design
team:
- Within the team, we have over 700 years experience in physical
security and over 60 years of IT experience, ensuring both aspects
of your system are covered.
- Pointer continue to invest in personal, strategic
and technical development of staff through our Learning
and Development Department.
|
 |
- Pointer produce innovative 'tailored' solutions, not just
off the peg systems
- Pointer have designed systems for some of the most
demanding environments, including correctional facilities, key and
critical infrastructure sites, and government plants.
- Pointer have experience in designing systems utilising
cutting edge technology, transmission methods and IP.
- Pointer's qualified system designers work to British and
European Standards.
- Pointer have our own CAD facility.
- We work in close partnership with global manufacturers and
suppliers, with whom we have also formed long-term relationships.
Amongst our key suppliers are Cisco, Panasonic, Lenel, Pelco, Gent.
In Addition Pointer has the necessary skills in
house to lead and co-ordinate a multi-partner design team.
Within the multi-partner team, Pointer would carry out business/
project Risk Assessments to ensure that any project will be
delivered to the customer's expectations on time and within
cost.
 |
Health and Safety - Designing out
'risk'
Where possible the system designer will design the system in
order to eliminate risk to the workforce, these include:
1. Designing CCTV systems that use fold down towers to eliminate
the need to work at heights to install, service and maintain CCTV
domes.
2. Use of Wireless CCTV Systems where cabling is regarded as
high risk in areas where working at height and in harsh
environmental conditions.
|
3. Use of dual technology detectors in restricted access areas
to minimise time of installing 2 detectors in normal
circumstances.