Specialist Electronic Fire & Security Services Across the UK

0141 564 2500


Office Locations


Position: Permanent, full time

Purpose: To provide a high quality front line customer service ensuring that an efficient and effective service is provided to all clients while either installing, commissioning or maintaining Fire Alarm Systems.
Reports to: Branch Manager/Engineering Manager

Responsibilities & Major Activities

  • Install, commission and maintain fire systems
  • Identify, repair and replace system components as necessary
  • Accurate and timely completion of paperwork
  • To maintain vehicle stocks of materials and necessary tools
  • Deliver Excellent Customer Service at all times
  • Participate in a call-out rota as determined locally

Qualifications and Experience

  • Fully conversant with current products within the industry
  • A working knowledge of relevant British Standards

Skills and Behaviours

  • An excellent and engaging communication style
  • Customer centric
  • A problem solver
  • Proactive, resilient and a team-player
  • An ambassador for the Pointer brand
  • Curious and passionate about continuous improvement


  • Competitive market salary, dependent on experience
  • 25 days annual leave plus your birthday as an additional days leave
  • 10 public holidays
  • Access to great learning and development opportunities
  • Career development a focus for all
  • Market competitive pension scheme
  • Life assurance cover