We have a dedicated custodial team with over 25 years experience within the Custodial Sector, across the UK

Pointer have undertaken specialist work at Prisons, High Security Hospitals, Young Offender Institutions, Secure Holding Facilities, Remand Centres, Custody Suites and Immigration Removal Centres, both directly for the Prison Service and on behalf of Tier One or Tier Two contractors. 

We have experience in delivering a significant number of disciplines in this type of environment including;

  • Perimeter Intruder Detection Systems (PIDS)
  • IP Video/CCTV
  • Nurse Call
  • Integrated Solution Management Systems (SMS)
  • Radio Based Officer Alarms with Site Wide Radio Facility
  • Custody Suites
  • Control Room Operator Consoles
  • Key/Radio vending and Key Removal Alarms
  • Fire Detection Systems
  • Turnstiles, Automatic Vehicle Barriers and Hostile Vehicle Mitigation (HVM)
  • Network and Fibre Network Infrastructures
  • General Alarm Systems
  • Integrated Electric Locking and Access Control Systems
  • Video and Audio Communication Systems
  • Staff and Prisoner Cell Call Systems (with audio recording)

As well as this, we are experienced in Complete Control Room Relocations in live prisons and, of course, our Asset Management & Systems Support (Service & Maintenance) packages.

Qualifications & Project Management Methodology

All members of the dedicated custodial team have the necessary security clearances to work at prison sites.

Pointer utilise Prince2 project management methodology on all major custodial projects in order to ensure that the project risk is always well managed.

Pre-installation planning and co-ordination is key to delivering a successful project for our clients. Pointer’s custodial team is capable of managing subcontractors, and working closely with specialist contractors throughout the entire project.  If a change to the program is necessary, then having the confidence of the client and others working with us, including suppliers, makes it easier to implement these changes and keep within the overall schedule.  Change control procedures are used and agreed with the customer prior to being acted upon.

Often the installation and subsequent maintenance needs to be carried out whilst minimising disturbance to the normal day to day activities of our clients. The appropriate level of planning, co-ordination and communication during installation and efficient and effective planning with Pointer’s dedicated 24 hour help line, ensures that Pointer meets key customer requirements.

Have you Audited your Security Network?

We make sure that any system we install is part of a secure network to protect against cyber threats.We also provide audits so that you can check if your system is vulnerable.